This policy outlines how orders are processed and fulfilled through lovazefashion.com.
Once the customer completes payment, order details are verified, and confirmation is sent via email/SMS/WhatsApp.
Products are hygienically packed using sealed, protective material to ensure safe delivery.
Order is dispatched through reliable delivery partners within the committed processing time.
The courier will deliver the package to the customer’s provided address. Delivery completion is considered based on courier partner status updates.
Customers must ensure:
Correct address and contact information during checkout
Availability to receive the package
Reporting any concerns within 24 hours of delivery
Non-delivery due to customer-related reasons (wrong address, unreachable phone, door closed etc.) may require reshipping at additional cost.